Refund policy
At 2eazy Prints, every order is custom-made with care. Because of the nature of custom printing, we have a few important guidelines for returns and refunds.
✅ Order Accuracy & Quality Guarantee
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We carefully check every order before it ships.
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If we make a mistake (wrong size, misprint, damage in shipping), we will replace or refund your order at no extra cost.
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You must notify us of any issue within 7 days of receiving your order by emailing 2eazyprints@gmail.com with your order number and photos of the problem.
🚫 Non-Refundable Situations
Because transfers and prints are custom-produced just for you, we cannot offer refunds or exchanges in the following cases:
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Incorrect artwork, spelling, or sizing provided by the customer.
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Low-quality images submitted (blurry, pixelated, or under 300 DPI).
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Color differences between screen previews and final prints (colors may vary slightly due to different devices and print methods).
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Change of mind after production has started.
🔄 Cancellations
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Orders can only be canceled before production begins.
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Once printing has started, we cannot cancel or refund the order.
📦 Damaged or Defective Orders
If your order arrives damaged or defective:
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Contact us within 7 days.
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Provide clear photos of the product and packaging.
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We’ll review the issue and arrange a replacement or refund as quickly as possible.
⚡ Final Note
Our goal is always 100% customer satisfaction. If you have any concerns about your order, please reach out to us—we’ll do our best to make it right.
📧 Email: 2eazyprints@gmail.com
📞 Phone: (409) 434-7068